Helpdesk Analyst: Tier 1 IT Support (Onsite - Bogota)

Wizeline is seeking a Helpdesk Tier 1 Support Analyst in Bogotá to provide first-level IT support and enhance user experience. The role involves troubleshooting common IT issues and managing user accounts in Active Directory, ensuring professional communication with users.

Ideal candidates will possess strong problem-solving skills and be proficient in English. We foster a collaborative culture that emphasizes personal growth and effective teamwork.