Helpdesk Analyst

NTT DATA North America · región centro, jalisco, Mexico

Location
región centro
Job Type
Full-time
Posted
July 14, 2026

Job Description

Job Description

NTT DATA Services seeks exceptional, innovative, and passionate individuals to grow with us in an inclusive and forward-thinking organization.

All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on business requirements.

Job Responsibilities

  • This position will be a part of our Healthcare Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365
  • All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account specific training is conducted during day shift hours, regardless of assigned shift.
  • Respond to incoming service desk calls from healthcare customers regarding the clinical a...

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