Help Line Agent

Are you interested in being part of an innovative team that supports Westinghouse's mission to provide clean energy solutions? At WECTEC Staffing Services, a wholly-owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

Opportunity Overview:

Help Line Agent

Richmond, Va

12 Months

Your Day-to-Day:

This level is staffed by individuals who have IT help desk experience delivering excellent customer service.

This position is 100% phone support.

Computer hardware/software, iDevices, Tough Books, Windows 10, & 11 OS, MS Office suite, Teams, Share Point, Active Directory, Mainframe, print management tools, and Experience working with ticketing systems.

ServiceNow ticketing system...