Help Desk Technician

Help Desk Technician

Location: Revelstoke, BC Canada (in-office)

Full Time Employment (35 hours per week)

Cronometer is dedicated to empowering people to make informed decisions about their health and wellness through technology. Based in beautiful Revelstoke, we value teamwork, curiosity, and a passion for the outdoors.

Job Summary

As a Help Desk Technician, you'll be the primary point of contact for staff experiencing technical issues. You'll diagnose and resolve computer, software, and network problems, while supporting staff and helping ensure a secure, efficient, and positive work environment.

Key Responsibilities

• Provide first-line support for staff by identifying, troubleshooting, and resolving hardware, software, and network issues.
• Communicate with users to understand and document technical problems, both in person and electronically.
• Research a...