Help desk support specialist

Helpdesk Support Specialist

Location: Remote

Job Summar

y We are seeking a Helpdesk Support Specialist to provide technical support for Windows-based workstations, hardware, software, and end users. This role will be responsible for troubleshooting issues, deploying and maintaining desktop systems, managing IT assets, and delivering excellent customer support

. Key Responsibilitie s Deploy, configure, and maintain Windows desktops and laptops . Troubleshoot hardware, software, operating system, and peripheral issues . Support Microsoft Windows, Microsoft Office, and related applications . Manage and track desktop hardware and peripheral inventory . Coordinate hardware repairs, warranty replacements, and vendor support . Respond to and resolve end-user support requests in a timely manner . Install software, perform updates, and maintain system security . Document issues, resolutions, and support procedures . Collaborate with internal IT teams to res...