Help Desk Manager (Hybrid)

Helpdesk Manager, Battersea

• You will be responsible for the day to day running of a fast-paced support team serving over 24,000 users across the UK and Ireland.
• You will lead, drive, and deliver strategic and tactical objectives and ensure continual high-performance and process improvement of the support department.
• Providing advice, training, and guidance to develop and coach new and existing staff members to help them achieve their goals. This requires a strong technical background, problem-solving skills, and excellent communication.
• Work for a Culture that values its Employees
• Full-time, Permanent, Hybrid

About

Our client is the leading provider of Legal Practice Productivity Solutions in the world and is part of one of the largest international LegalTech companies. For more than 30 years, their curiosity and commitment to continual improvement has kept them re-imagining product...