Healthcare - Customer Service Representative (CSR)

Healthcare Customer Service Representative - CSR

Synlink Recruitment Outsourcing Co. Inc.

On-site - Las Pinas - No Exp Required High/Senior High School - Full-time

Job Description

This role primarily involves handling patient communications, supporting referral processing, maintaining patient records with HIPAA compliance, and preparing medical reports.

Responsibilities

• Manage patient communications, including calls, emails, and appointment confirmations
• Support referral processing, pre-authorization requests, and follow-up activities
• Maintain and update patient records while ensuring HIPAA compliance
• Prepare, produce, and distribute medical reports

Benefits

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

HMO

Qualifications

• Open t...