Head of Workplace Tech Ops & End-User Support (ME)

SEPHORA in Dubai is looking for a Tech Ops & Support Manager to oversee the end-user computing and workplace technology support for Stores and HQ across the Middle East. The role emphasizes service delivery, managing local IT teams, and ensuring compliance with corporate standards.

The ideal candidate will have over 10 years of IT operations experience, including at least 5 years in a retail environment, effective stakeholder engagement skills, and leadership capabilities to foster a customer-first support culture.