Location
Remote
Job Type
Full-time
Posted
July 13, 2026
Job Description
The Client
Our client operates a licensed online casino platform delivering both real-money and free-to-play gaming experiences. Their team manages casino content operations and integrates a wide portfolio of third-party slot and table games. The business spans unregulated markets, focusing on scalable, player-centric digital casino entertainment.
The Role
The Head of VIP Department is a senior leadership role responsible for the overall strategy, performance, and development of our client’s VIP operations. This role oversees the VIP Account Management team, sets standards for high-touch client engagement, and ensures the retention, growth, and satisfaction of the company’s most valuable clients.
The ideal candidate combines strategic thinking with hands-on leadership, deep experience in VIP customer management (ideally within iGaming, online entertainment, or similar client-centric industries), and a strong ability to scale premium customer experiences.
Key Respons...
Our client operates a licensed online casino platform delivering both real-money and free-to-play gaming experiences. Their team manages casino content operations and integrates a wide portfolio of third-party slot and table games. The business spans unregulated markets, focusing on scalable, player-centric digital casino entertainment.
The Role
The Head of VIP Department is a senior leadership role responsible for the overall strategy, performance, and development of our client’s VIP operations. This role oversees the VIP Account Management team, sets standards for high-touch client engagement, and ensures the retention, growth, and satisfaction of the company’s most valuable clients.
The ideal candidate combines strategic thinking with hands-on leadership, deep experience in VIP customer management (ideally within iGaming, online entertainment, or similar client-centric industries), and a strong ability to scale premium customer experiences.
Key Respons...