Head of Safety and Support

Muzz · london, england, United-Kingdom

Location
london
Job Type
Full-time
Posted
June 30, 2026

Job Description

Muzz is on a mission to have the best customer experience of any marriage app. Lead our fast-growing Safety and Support teams, ensuring that Muzz remains a trusted and safe space for genuine connections, with clear safety policies and best-in-class moderation practices.

This is an exciting opportunity to lead our globally operating Safety and Support teams and contribute to our overall aim of delivering exceptional customer service. You’ll be responsible for ensuring Muzz remains a trusted space for facilitating real connections, balancing user safety, privacy, and experience with scalable operational processes.

We are going through a transformative time as we scale and invest in our Community function amid growth and transition. This is both a strategic and hands‑on role, ideal for a senior leader with proven experience in online safety, risk management, or policy at a consumer tech, dating or social platform.

This is a fixed‑term contract (Maternity C...

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