Head of Partnerships

Job Purpose

The Head of Partner Management is the regional senior leader for partner management. They will champion partner success and drive partner account growth. Working closely with cross functional teams, regional and local leadership to enable partner success and account growth in the region, the Head of Partner Management will play a key role in shaping the partner experience in their region.

Key Responsibilities

• Overall accountability for strong partner relationships, responsible for excellent partner experiences and satisfaction.
• Manage a team of partner managers, ensuring that the partner’s experience is optimized.
• Define existing partner account growth strategy for the region, working closely with the Growth VP to implement plans.
• Act as the champion and voice of partner success within IWG.
• Identify opportunities to improve the Partnership program, IWG system and processes.

KPI’s