Head of Operations & Inventory

Key Responsibilities :

1. Ops & Inventory Integration — Ensure material and information flows between Inventory (forecasting, POs, stock allocation) and Operations (goods receipt, warehousing, fulfilment, dispatch) run without friction — define clear handoff points and resolve cross-functional priority conflicts.
2. Team Leadership — Lead the Operations Lead and Inventory Lead as direct reports — set KPIs, review cadences, and conduct regular coaching to grow both Leads in their managerial capacity.
3. ERP Ownership — Own the functional architecture of the operational systems ecosystem (Odoo Inventory & Manufacturing) — lead workflow improvements, module configuration, and critical transaction testing.
4. SOP Standards & Governance — Set, document, and maintain SOP standards for all critical processes under Operations and Inventory — ensuring every process is auditable and not person-dependent.
5. Capacity Planning & Supply Chain Risk — ...