Head of Operations — EAM (UHNW Clients)

Role: Head of Operations — EAM (UHNW Clients)

Experience: 10+ years (minimum 5+ years in senior/ leadership operations roles within private banking, EAM, wealthmanagement or family office serving UHNW clients)

Role Summary Lead and run end-to-end operational functions for an External Asset Management (EAM) practice focused on Ultra-High-Net-Worth(UHNW) clients. Responsible for KYC/Onboarding, AML/Compliance operations, fund operations, and administrative teams, ensuring best-in-class controls, clientservice, regulatory compliance and operational efficiency.

• Strategic leadership: define and execute operational strategy, processes and service standards aligned with business goals for UHNW client servicing.
• Team management: lead, mentor and grow cross-functional teams (KYC/Onboarding, AML monitoring & investigations, fund operations, middle/back office, administrative support); set KPIs...