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Head of Member Engagement and Strategy

IE011 Mercer (Ireland) Limited · Skerries, County Dublin, Ireland

Location
Skerries
Job Type
Full time
Posted
July 17, 2026

Job Description

Description:

What can you expect:

Mercer is hiring a commercially minded Head of Member Engagement and Strategy to define and deliver a multi-year communications and member experience strategy for our Defined Contribution pension proposition in Ireland. In this growth-critical role, you will be responsible for designing data-led campaigns, using behavioural insight and compelling storytelling, to increase member engagement, drive digital adoption and support business development.

Reporting to the DC Leadership team, you will shape the future of our member experience offering and be accountable for demonstrating the value our that DC communications brings to our clients and to the sustainable growth of the DC proposition.

We will rely on you to:

  • Own and deliver the multi-year communications & engagement strategy for Mercer’s DC proposition in Ireland, aligning activity to business growth targets and member outcomes.

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