Head of Insurance Operations (Life & Health)

We're looking for a high-calibre professional to join a leading global financial institution as Head of Operations for Life and Health Insurance , based in Singapore.

In This Role You Will:

• Ensure on-shore and off-shore processing operate in line with established KPIs, SLAs, and all applicable global and local procedures, maintaining acceptable risk controls and regulatory compliance
• Lead the consolidation of Life and Health Operations to drive synergy and effectiveness across the function
• Manage remediation of control and process gaps identified through audits, first-line reviews, and regulatory requirements
• Support ongoing business growth, transformation, and IT initiatives
• Oversee delivery of products and services to customers in line with overall business strategy across the Life product suite
• Design and execute a strategy to drive operational excellence and customer-centric service deliver...