Head of Innovation (Hybrid)

The Head of Innovation in the Financial Protection & Retirement Solutions (FPRS) division is a leadership role responsible for defining and executing a forward-looking innovation strategy that reimagines how we serve advisors, clients, and Guardian colleagues. This leader will be responsible for championing innovation across the business by developing a set of tools and approaches leveraging emerging technologies and research methodologies that breed experience-led design to create new product concepts and customer experiences. This role operates at the intersection of strategy, technology, operations, and customer experience, partnering closely with Product, Service and Operations, Distribution, and Data and Technology leaders. Collaboration is a must as innovation has shared accountability across the business.

The Head of Innovation will report into the Head of Innovation and Experience Strategy, part of the Business Operations and Experience organization in FPRS.

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