Head of e-commerce Communications, Indonesia

About the Role/Team: We are seeking a Head of Communications, Indonesia to support TikTok Shop in one of our most strategically important markets. This role reports to the Global Lead, E-commerce Communications and serves as the primary communications partner for TikTok Shop’s Operations, Business, and Product teams in Indonesia, as well as cross-functional partners including Legal, Public Policy, Government Relations, Governance & Experience, and Trust & Safety. This individual will play a critical role in shaping and executing TikTok Shop’s communications strategy in Indonesia, developing strong local narratives, advising business and product teams on market positioning, and helping the company navigate a dynamic external environment. The role requires sound judgment in managing sensitive issues, a strong understanding of Indonesia’s political, regulatory, and business landscape, and the ability to help protect and strengthen TikTok Shop’s reputation in a highly visible market. The r...