Head of Department, Volunteer Management

Provide strategic leadership for the Singapore Red Cross’ (SRC) volunteer and membership management. Lead the recruitment, engagement, retention, and recognition of members and volunteers. Build and sustain a strong volunteer ecosystem through training, development, and volunteer leadership pathways that support the Society’s humanitarian programmes and services.

• Lead the development and implementation of SRC’s Volunteer Management strategy, ensuring alignment with organisational goals and national volunteerism priorities.
• Drive innovation in volunteer engagement models, including episodic, long-term, skills-based, and digital volunteering opportunities.
• Oversee volunteer deployment frameworks to ensure effective and sustainable support across SRC services.
• Monitor and evaluate volunteer management systems, processes, and initiatives to ensure relevance, ef...