Location
Manchester
Job Type
Full-time
Posted
July 17, 2026
Job Description
Head of Customer Experience
Location: Hybrid
Salary: £70,000 + Excellent Benefits
Hours: Full Time (37.5 hours per week)
Shape the Customer Experience Strategy for a Growing National Organisation
An exciting opportunity has arisen for an experienced customer experience leader to join a large, multi-site organisation during a period of significant growth and transformation.
We're looking for a strategic and commercially minded Head of Customer Experience to lead the development of an end-to-end customer experience function. This is a high-impact leadership role responsible for creating exceptional customer journeys, improving satisfaction and retention, and ensuring customer insight drives business decisions across the organisation.
If you're passionate about delivering outstanding service, leading change and using data to improve customer outcomes, we'd love to hear from you.
The Role
Reporting into the senior leadership te...
Location: Hybrid
Salary: £70,000 + Excellent Benefits
Hours: Full Time (37.5 hours per week)
Shape the Customer Experience Strategy for a Growing National Organisation
An exciting opportunity has arisen for an experienced customer experience leader to join a large, multi-site organisation during a period of significant growth and transformation.
We're looking for a strategic and commercially minded Head of Customer Experience to lead the development of an end-to-end customer experience function. This is a high-impact leadership role responsible for creating exceptional customer journeys, improving satisfaction and retention, and ensuring customer insight drives business decisions across the organisation.
If you're passionate about delivering outstanding service, leading change and using data to improve customer outcomes, we'd love to hear from you.
The Role
Reporting into the senior leadership te...
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