Head of Customer Acquisition

What is the role about?

As the Head of Customer Acquisition, you will ensure that sales teams have quality customer interactions and a clear direction towards results. You will lead the overall strategy while staying close to daily operations, teams, and locations.

• Plan and implement customer acquisition campaigns for different destinations, considering seasonal variations
• Lead the outbound team with responsibility for results: set goals, motivate, and ensure daily performance
• Responsible for planning, budgeting, and coordinating sales events
• Monitor key metrics, report results, and react quickly when needed
• Collaborate closely with hotel management and marketing to ensure a consistent customer journey

What kind of professional are we looking for?

• Proven experience in B2C customer acquisition, direct sales, sales management, or call center operations development
• Understanding of goals, b...