Head of Client & Matter Inception (CMI)

Overview

The opportunity We are seeking a Head of Client & Matter Inception (CMI) to take overall leadership, ownership and strategic management of Osborne Clarke’s Client & Matter Inception (CMI) function. This is a senior, firm‑wide role with end‑to‑end accountability for our client and matter intake service – from initial instruction through to matter opening and related risk clearances – ensuring our approach meets regulatory obligations, aligns with our risk appetite and enables our commercial strategy.

About The Role

Purpose of the job Overall leadership, ownership and strategic management of OC’s Client & Matter Inception (CMI) function, including its end‑to‑end service, people, policies, processes and systems. The Head of CMI is the end‑to‑end service owner for CMI, accountable for the delivery and performance of the CMI service from initial instruction through to matter opening and related risk clearances. This includes accountabi...