Head Hostess

THE MISSION

You are the first smile, the first energy, and the first impression of Mama ✨

As Head Hostess, you set the tone for every guest journey—welcoming, guiding, and creating that instant “this is the place to be” feeling from the moment the doors open.

You don’t just seat guests—you orchestrate the flow of the restaurant, balance the energy of the floor, and make every arrival feel intentional, smooth, and special

HERE’S WHAT YOU’LL BE RESPONSIBLE FOR:

Guest Welcome Experience Leader

• Deliver a warm, confident, and memorable welcome to every guest
• Create a first impression that reflects Mama’s bold, social personality
• Ensure every guest feels seen, valued, and instantly at home

⚡ Floor Flow & Seating Coordinator

• Manage reservations, walk-ins, and table allocations with precision and awareness