Location
dubai
Job Type
Full-time
Posted
July 12, 2026
Job Description
Key Duties and Responsibilities
- Supervise, guide, and support the Host/Butler team to deliver exceptional personalized service to all guests.
- Encourage and build mutual trust, respect, and cooperation among team members.
- Ensure grooming standards and professional behaviour are maintained across the team.
- Conduct daily briefings and coordinate shift handovers to ensure seamless service delivery.
- Train, coach, and develop team members, ensuring all hosts follow standard operating procedures and service standards, including LQA and Forbes guidelines.
- Oversee and ensure that each assigned guest receives personalized service tailored to their preferences and needs throughout their stay.
- Personally welcome VIP and high‑profile guests with a warm, professional greeting and escort them to their suite or villa.
- Supervise and ensure proper in‑room check‑ins, check‑outs, and delivery of signature butler services su...