Location
Graskop
Job Type
Full-time
Posted
July 15, 2026
Job Description
Job Summary
The Head Guide is responsible for leading the Guiding Department, ensuring exceptional guest safari experiences, maintaining the highest guiding and safety standards, and mentoring the guiding team. The role combines operational leadership, conservation, luxury hospitality, and staff development to deliver world-class Big Five safari experiences in line with the lodge's standards.
Key Duties and Responsibilities
Guest Experience
The Head Guide is responsible for leading the Guiding Department, ensuring exceptional guest safari experiences, maintaining the highest guiding and safety standards, and mentoring the guiding team. The role combines operational leadership, conservation, luxury hospitality, and staff development to deliver world-class Big Five safari experiences in line with the lodge's standards.
Key Duties and Responsibilities
Guest Experience
- Conduct exceptional morning and afternoon game drives.
- Lead guided bush walks (where qualified).
- Deliver engaging and educational wildlife interpretation.
- Host guests throughout their stay, ensuring personalised service.
- Conduct guest safety briefings and orientation.
- Create memorable wildlife encounters while maintaining ethical wildlife viewing practices.
- Handle special guest requests and ta...