Head Business Architecture L&H Operations (Hybrid)

Are you energised by transforming complexity into clarity? Do you thrive on building high‑performing teams, driving accountability, and delivering outcomes that genuinely move the needle? If you are ready to shape the future of Life & Health Operations at a global scale, this is the role for you.

• Set the bar for operational rigor and accountability — create a sustainable, trusted, and resilient Operations function that is built to perform at the highest level
• Drive process alignment, simplification, and continuous improvement — maintain a relentless focus on execution, measurable outcomes, and delivery against Operations KPIs
• Identify, prioritise, and execute operational excellence opportunities — remove friction, accelerate delivery, and make it easier for teams to do their best work
• Define standard Operations processes — lead the design, testing, execution, and rollout of end‑to‑end pro...