Job Description
About the Role
This is a high-impact leadership opportunity at the heart of Swiss Re's L&H Operations. As Head Business Architecture L&H Operations, you will set the standard for how we execute across the full treaty life cycle — from onboarding through to claims payments. You will drive operational excellence with pace and discipline, strengthen governance and quality, and build the capabilities, mindset, and execution muscle that enable our global Operations teams to consistently deliver for clients, stakeholders, and the business.
Key Responsibilities
Set the bar for operational rigor and accountability — create a sustainable, trusted, and resilient Operations function that is built to perform at the highest level
Drive process alignment, simplification, and continuous improvement — maintain a relentless focus on execution, measurable outcomes, and delivery against Operations KPIs
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