Head, Branch Network Innovation and Transformation

Hong Leong Bank Berhad · Damansara Town Centre, Federal Territory of Kuala Lumpur, Malaysia

Location
Damansara Town Centre
Job Type
Full time
Posted
July 19, 2026

Job Description

If you are looking to excel and make a difference, take a closer look at us…

Functional (Job Responsibilities)

  • Format Portfolio Innovation & Optimization: Architect and drive a multi-format physical network strategy that modernizes traditional footprints. Focus on shifting the portfolio toward next-generation, flexible formats (e.g., , Non-Cash Service Hubs/SAH) to maximize community engagement, optimize unit economics, and improve overall network agility.
  • Transformation P&L & Commercial Accountability: Take direct financial ownership of the transformed ecosystem's business outcomes. Define, track, and optimize the Profit & Loss (P&L) metrics for next-gen formats, ensuring that footprint transformations directly translate into lower Cost-to-Income Ratios (CIR), increased customer acquisition, and maximized cross-sell revenue.
  • Next-Gen Format Scaling Strategy: Define the blueprint, conceptual framework, and...
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