Hardware Field Support Engineer (EveLab Insight)

EveLab Insight

EveLab Insight, a SaaS technology service provider under Meitu, focuses on skin science. It offers AI skin analysis solutions to global beauty groups like Estée Lauder and LVMH, driving brand development with science.

Position Type

Flexible part-time role based in the UK

Responsibilities

• Provide on-site maintenance and technical support for EveLab devices at client locations across the UK.
• Perform device disassembly, assembly, and component replacement based on operation manuals and remote technical guidance.
• Conduct basic functional testing and document maintenance results and issue feedback.
• Support on-site device inspection, routine maintenance, and basic troubleshooting.
• Communicate closely with remote technical teams to ensure smooth task execution.

Qualifications

• Bachelor’s degree or above; location based in the UK is preferred.