Haematology Scheduler

Scheduler – Haematology Service

Permanent, full‑time position (37.5 hours per week) located at Leighton Hospital, responsible for booking outpatient and treatment appointments on the electronic system.

Key Responsibilities

• Book and manage outpatient and treatment appointments.
• Resolve appointment escalations and maintain accurate logs of treatment outcomes.
• Handle incoming telephone calls and emails from patients and other stakeholders.
• Collaborate with clinical consultants, advanced practitioners, nurse specialists and cancer support workers.
• Maintain accurate electronic records and support clinic workflow.

Required Qualifications

• NVQ Level 3 or equivalent education.
• Minimum 12 months of experience in a patient/customer facing role.
• Strong communication, interpersonal and prioritisation skills.
• Proficient IT skills with attention to detail and a...