Guest Services - The Fillmore Detroit

Live Nation Worldwide, Inc. · Detroit, Michigan, United States

Location

Detroit

Job Type

Part time

Posted

July 08, 2026

Job Description

THE JOB
US Concerts is seeking a Guest Services Team Member. As a Guest Services team member, you help to ensure safety, help to maintain the cleanliness of the venue and engage with guests to assist with their needs before, during and after the show. 
WHAT THIS ROLE WILL DO
Greet guests, scan guest tickets upon entry to the venue, answer guest questions, assist guests with locating their seats and examines tickets for entry to various seat levels around the venue during the event. 
Assist with keeping the venue safe, clean and presentable to the guest. 
Resolve guest complaints or problems. 
Examine tickets or passes to verify authenticity. 
Provide assistance to with guests with special needs, such as helping with seat accommodations. 
Show CARE by participating in venue recycling efforts before, during and after the show. 
Guide guests to exits or provide other instructions or assistance in c...
        

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