Guest Services Representative

Summary About the position: This position will be assigned to the Langley Inn on Langley AFB, VA. This is a Flexible position that has no guaranteed hours per week but employee can be scheduled for up to 40 hours per week. The primary purpose of this position is to provide front desk, guest services support for lodging operations. Responsibilities Receives and confirms room reservations by letter, telephone, email, or personal contact. Registers and assigns rooms to guests, makes and issues room keys, and may escort guests to rooms as needed. Ensures that only authorized patrons use government­ sponsored quarters. Calculates and posts charges to patrons' accounts and balances totals with control records. Accepts payment, makes change, and presents departing guests checkout statements. Prepares and safeguards cash receipts, prepares daily cashier's report, daily activity report, and may prepare consolidated daily activity report. Maintains current checkout list. Maintains and sells sund...