Guest Services Officer - Front Office

Organization

Grand Hyatt Barcelona

Summary

At Grand Hyatt Barcelona, one of the city’s newest and most prestigious luxury hotels, we are looking for a qualified, proactive, and service‑oriented Guest Services Officer to join our Front Office team. In this role, you will play a key part in ensuring a smooth, personalized, and memorable experience for all guests throughout their stay, acting as a main point of contact from arrival to departure.

This position is offered under a permanent contract. If you are passionate about delivering exceptional service, anticipating guest needs, and creating meaningful experiences, this is an excellent opportunity to grow your career within a world‑class hospitality brand.

About the Role

As a Guest Services Officer, you will act as an ambassador of the Hyatt brand, coordinating every detail of the guest journey with empathy, precision, and professionalism. This is an operational position with ...