Guest Services Manager, The Medlock

Guest Services Manager– The Medlock at Etihad Campus, Manchester

£30,056 Per Annum

At the Medlock, we’re setting a new standard for hospitality—one that’s refined, genuine and unmistakably personal. As a Guest Services Manager, you’ll take a hands-on leadership role in the day-to-day operation of the hotel, acting as a key point of contact for guests and team members alike. With a strong focus on Duty Management, you’ll support the smooth running of the hotel, lead by example on shift, and ensure every guest experience is delivered with warmth, confidence and attention to detail—from arrival through to departure.

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