Guest Services Manager

Raho Hospitalities · Bengaluru, Karnataka, India

Location
Bengaluru
Job Type
Full-time
Posted
July 03, 2026

Job Description

About RAHO

Founded in June 2022 by Sidharth Somana, Simona Mohan, and Gautham Somana, Raho Hospitalities is committed to bridging the gap in quality accommodation options in non-urban destinations such as Coorg, Ooty, and Gokarna. We focus on delivering memorable, high-quality vacation experiences through thoughtful hospitality and exceptional guest service.
Title: Guest Service Lead (Full Time)
Location: Bangalore (with travel to properties as required)
Department:

Guest Experience / Operations
Reports To:

COO
Salary:

50,000 ctc per month

Role Overview

The Guest Service Lead is responsible for ensuring every guest receives exceptional, seamless, and personalized service from booking confirmation to post-checkout. This role manages the Guest Service team, drives guest satisfaction, maintains service standards, and works closely with Operations, Housekeeping, Maintenance, and F&B teams to deliver memorable stays.
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