Guest Services Agent, Spa

Job Number:

Job Category: Spa

Location: 12 Marina View, Singapore, Singapore, Singapore, 18961 VIEW ON MAP

Schedule: Full Time

Located Remotely? N

Position Type: Non-Management

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last‑minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all ...