Guest Service Associate

Accor · Vile Parle, Maharashtra, India

Location

Vile Parle

Job Type

Full-Time

Posted

June 12, 2026

Job Description

Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Job Description
Primary Responsibilities
Responsible for daily administration, meeting and greeting, dealing with guest's queries and complaints, and booking rooms visitors
Maintain high standards of customer services at the Reception desk so that customer's expectations are consistently exceeded.
Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.
Operational Management
To maintain Front Office log book and shift reports.
Respond to inquiries and resolve problems in an effective manner.<...
        

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