Guest Service Ambassador (Front Office)

Pan Pacific Orchard, Singapore – award‑winning destination hotel located on Orchard Road. It was designed by WOHA and features four themed open‑air terraces: Forest, Beach, Garden and Cloud. The hotel is operated by Pan Pacific Hotels Group, a member of UOL Group Limited, and continues to earn global recognition for excellence in design and hospitality.

As the Guest Service Ambassador we play a primary role in ensuring a positive arrival and departure experience for all guests, handling check‑in, check‑out and related reception duties.

• Provide an efficient reception experience, including check‑in, check‑out and complete audit procedures.
• Demonstrate up‑to‑date knowledge of hotel room categories, rates, packages, promotions, local events and general product knowledge.
• Follow correct procedures for accepting foreign currencies, credit cards and cash in accordance...