Guest Service Agent (Seasonal Part Time until October 1, 2026)

Guest Service Agent (Seasonal Part Time until October 1, 2026)

First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

Reporting to the Front Office Manager, your essential job functions include, but are not limited to:

• Provide effective, fast service in a friendly manner
• Check in and out hotel guests according to standards and policies
• Answer incoming calls
• Monitor for special rates and billing arrangements
• Ensure the highest level of guest satisfaction by addressing concerns promptly
• Review and prepare for VIP and ALL loyalty members arrivals to ensure a flawless check-in experience
• Coordinate the storage/delivery of guest mail/messages/packages including the mon...