Job Description
A home. A hotel. A place to get lost in, to take refuge in, to revel in.
Welcome to Hannah St Hotel, Southbank’s newest neighbourhood precinct. Our new hotel is an ever-evolving framework for experience — a dynamic, open-door space that reflects the spirit of Melbourne. With 188 authentically Melbourne guest rooms, Hannah St is a place for the late nights, the sleep-ins, the early mornings, the long lunches, the unexpected encounters, and the familiar comforts.
We are seeking Guest Service Agents who embodies our purpose: to create a hotel that is of place — a true coming together of the people and stories that make up this city.
Your Role in our Story:
As Guest Services Agent, you’re the definition of a people-person. You’re the go-to for any guest query, giving real local advice, always with a smile and you go the extra mile to make a guest feel at home.
What you’ll do:...