Location
singapore
Job Type
Full-time
Posted
July 14, 2026
Job Description
Responsibilities
- Understand each guest's needs and preferences to provide personalized service
- Coordinate reservation requests with the team
- Contribute to the smooth and efficient running of the guest experience journey
- Establish positive customer contact at the restaurant/club
- Recognize VIP and regular guests
- Communicate guest's comments to the Guest Relations Managers
- Actively seek feedback from guests to identify areas of improvement.
- Communicate with management, Guest Relations Team, and Service Team on customer needs, comments, or incidents
- Responsible for the general upkeep of the restaurant/clubs and facilities to ensure all VIPs and guests receive the best experience
- Identify VIP bookings and flag them with the operations team so that special requests and arrangements can be made by the relevant person
- Perform all other ad hoc duties as and when required <...
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Submit your application for Guest Relations Officer (Part-timer) (HighHouse/NOVA) at OUE Restaurants
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