Guest Relations Manager

Manager – Guest Relations

Location: Wonderla Amusement Park, Bengaluru

Experience: 8–10 Years

About Wonderla

Wonderla is one of India's leading amusement park and hospitality brands, operating world-class amusement parks, premium resorts under Terrea by Wonderla , and Isle by Wonderla . We are committed to delivering memorable guest experiences through innovation, safety, and exceptional service.

If you're passionate about creating exceptional customer experiences and leading high-performing teams, we'd love to hear from you.

Key Responsibilities

• Lead the Guest Relations team to deliver exceptional guest experiences.
• Manage guest feedback, escalated complaints, and special requests.
• Train, coach, and mentor Guest Relations executives.
• Drive service excelle...