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Guest Relations Agent

Confidential · Greece, Greece, Greece

Location
Greece
Job Type
Full-time
Posted
June 06, 2026

Job Description

The Porto Platanias Hotels & Resorts Group operates dynamically in Crete, developing and managing 5-star hotel properties that offer high standards of hospitality with a strong focus on authentic Cretan hospitality.

At Porto Platanias Hotels & Resorts, we cultivate a passion for tourism and make meaningful investments in our people. We create career opportunities within a modern working environment that promotes professional development and supports a healthy work–life balance.

Guest Relations Agent

Key Responsibilities:

  • Actively promote hotel amenities, services, and packages to enhance the overall guest experience.
  • Organize and facilitate guest engagement activities and events.
  • Promote hotel facilities such as restaurants, bars, spa, and other available services.
  • Address guest complaints and concerns promptly and professionally to ensure guest satisfaction.
  • Follow up with guests to ensure issues h...

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