Job Description
A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism – and it's your London anchor on the River Thames.
Within the hotel, our Thames Suites operate as a “hotel within a hotel”, delivering an elevated, highly personalized experience with a bespoke guest journey, dedicated daily team and personalized amenities. The Thames Suites is a key strategic and commercial pillar of the hotel, designed to drive incremental revenue, guest loyalty, and brand differentiation.
Guest Journey Ambassador at Sea Containers London
The Guest Journey Ambassador is a dynamic, highly guest-facing role at Sea Containers, serving as the constant and visible point of contact for guests from arrival to departure, owning the full check-in and check-out experience for Thames Suite guests, while anticipating needs and transforming request...
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