Guest Experience Manager (España)

Would you like to lead the guest experience in an environment where excellence, creativity, and attention to detail define who we are?
At METT Marbella – Estepona, a 5* lifestyle hotel, we welcome you to an exclusive beachfront setting featuring 249 rooms and suites, five F&B venues (Isola, Ammos, El Bar de Lola, Azure Beach, and D’Lirio), and a service philosophy that truly makes a difference. Here, your talent will be valued, and every day you will have the opportunity to elevate the guest experience, ensuring that every stay is unique, personalized, and unforgettable.

How will you make a difference?

• Oversee the overall guest experience: Ensure personalized service from pre-arrival through post check-out, maintaining consistency and excellence at every touchpoint.
• Manage VIP guests and special experiences: Coordinate exclusive details and tailored services that exceed expectations.
• Anticipate guest needs and personalize stays: Analyze g...