Guest Experience Lead

Salary: Up to $3,500/month

Listed MNC in Leisure Industry

Location: Central Region

Working Hours: Rotating shifts (5 days/week)

• Excellent welfare and employee benefits
• Career growth and advancement opportunities
• Supportive and dynamic work environment

• Perform professional and efficient hotel guest check-in and check-out to ensure high levels of guest satisfaction.
• Coordinate closely with Front Office, Housekeeping, and other departments to ensure seamless guest experiences.
• Manage room control based on forecasted occupancy, VIP arrivals, group check-ins, and special requests.
• Adopt a sales-oriented approach within the Front Office team and identify resort-wide sales opportunities.
• Maintain confidentiality of all guest information and resort business practices.

• Minimum Diplo...