Guest Experience Lead & Service Coach

Westin Hotels & Resorts is seeking a dedicated guest services staff member in Kuala Lumpur. Responsibilities include responding to guest requests, managing services such as transportation and reservations, and assisting in hiring and training new employees. Candidates should have a high school diploma and at least one year of relevant experience, along with supervisory experience. The role requires excellent interpersonal skills and the ability to handle multiple requests while maintaining high service standards.

Join a team that values diversity and equality in the workplace, fostering an environment that celebrates unique backgrounds.