GTA Mortgage Client Retention Specialist

Thrive in client relationship management with Marathon Mortgage Corp. as a Mortgage Client Retention Specialist. Focus on renewals and exceptional service in a hybrid work environment.
As part of a highly collaborative team, this role is geared towards individuals with extensive residential mortgage experience. You'll facilitate retention opportunities, manage various mid-term requests, and cultivate enduring relationships with clients. Strong communication, negotiations, and problem-solving abilities are essential for success in this position.
Key Responsibilities:
• Contact borrowers regarding mortgage renewal options
• Identify and act on retention opportunities
• Clearly explain varying mortgage products and offers
• Keep precise records in CRM systems
• Collaborate with management on pricing strategies
Requirements:
• Minimum of 3 years in residential mortgage roles
• Track record of successful renewals and client retention
• Strong sales and commu...