Growth Oriented Services Strategist Northeastern Ontario

About the Role

Become a Growth-Oriented Services Strategist at Genesys, responsible for Qualified Services revenue and customer impact. Drive enterprise-wide transformation initiatives. In this role, you will lead the Professional Services sales across a defined portfolio. With 5 to 7 years of industry experience, you’ll engage with executive stakeholders to shape account strategies, ensuring alignment between sold services and delivery execution for client satisfaction. Focus on leveraging AI and analytics to drive performance and value realization.

Key Responsibilities

• Own and expand Qualified Services revenue across accounts
• Build a pipeline focused on customer transformation initiatives
• Lead engagements showcasing implementation and advisory services
• Develop compelling proposals that demonstrate value
• Collaborate with various teams for strategy alignment

Requirements

• 5 to 7 years in ...