Global Travel Call Center Operations Leader

WNS South Africa is seeking a professional Team Leader to manage and lead a team of Team Leaders, driving performance targets and a positive, service-oriented culture. You will oversee 24/7 travel bookings operations, ensuring accuracy and customer satisfaction across channels.

Essential qualifications include Matric with relevant tertiary qualification, Sabre GDS certification, and strong English communication. The role requires adaptability to shift work and a fast-paced environment.