Global ServiceNow Resource & Efficiency Leader

Link-Worldwide is seeking a General Resource and Performance Manager to oversee resource allocation and operational efficiency for a team of ServiceNow professionals. The successful candidate will ensure effective skill deployment across Mexico and collaborate with various leaders to enhance resource utilization.

A strong background in Professional Services Consulting, resource management, and a thorough understanding of ServiceNow roles, as well as frameworks such as ITIL and Agile, is essential for this role.